Refunds and Returns Policy
Effective Date: April 21, 2024
1. Eligibility:
To be eligible for a return and refund, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.
2. Timeframe:
You have 30 days from the date of purchase to request a return or refund.
3. Initiation Process:
To initiate a return, please contact us at gujrayuvraj321@gmail.com with your order number and reason for the return. Once your return request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
4. Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for items lost or damaged during return shipping.
5. Refund Process:
Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [NUMBER] days.
6. Product Requirements:
Certain products may have specific return requirements or restrictions. Please refer to the product description or contact us for more information.
7. Contact Information:
For any questions or concerns regarding refunds and returns, please contact us at:
Email: gujrayuvraj321@gmail.com
Address: Field Ganj, LDH, India
We strive to ensure that our customers are satisfied with their purchases. If you have any issues or need assistance, please don’t hesitate to reach out to us.